The Design & Order Process
1. Consultation​
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Face-to Face consultations are charged at £25 which is deducted off your final invoice.
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Email consultations are free of charge.
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​2. Concepts
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We will take the information from our consultation and come up with 3-5 PDF designs for your appraisal.
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3. Revisions
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We will take the feedback from the concepts and put together a final design for you.
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​4. Amendments
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One amendment is included as standard, any additional are subject to a £10 fee. Please ensure you check all details thoroughly as any errors spotted after production has begun will be subject to time and material costs.
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3. Approval
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Once approved we will need final numbers for production. We recommend you add an additional 5-10 invitations as there are always people who are forgotten and you may want one as a keepsake.
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We will issue an order schedule which details everything about your order, its designated production date, dispatch date. This needs checking and signing before returning to us.
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We will issue an invoice which requires payment 2 weeks before your scheduled production date.
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4. Production & Dispatch
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We will print, hand trim and assemble your order, and dispatch it to you!
Please Note:
​Urgent Orders
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We will always try to accommodate urgent requests wherever possible, please get in touch ASAP. Additional charges may apply.
Dispatch times
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All orders are produce in house, by hand (the only machine we use is a super duper printer) and therefore there is a minimum turnaround of 2 weeks on handmade orders.
Shipping
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For UK order delivery I use Hermes 2-3 day couriers. Next day and delivery is available, please contact me for more details and prices. For International orders I use UPS. Please contact me for more information and prices.
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Alternatively I offer a free collection service, by prior arrangement. I am based near Amersham approximately 10 minutes drive from Junction 18 of the M25, or 10 minutes walk from Chalfont & Latimer tube station, served by the Metropolitan Line.
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